Real People.
Real Support.

We don’t just answer the phone — we roll up our sleeves with you.

At Sonetics, you’re not just buying a headset, we’re your partners in the field.

We strive to provide a level of service that makes you actually look forward to calling us when you experience a challenge. That’s because we believe every issue is an opportunity to prove our commitment to your success and safety.
service-and-support

Meet Our Support Team
David-round

David is not a bot. When you call Sonetics, he’s one of our knowledgeable reps who picks up to help you resolve your unique technical challenges. 
Darrel-round

Darrell is one of our go-to problem solvers for customers out in the field, whether it’s a firmware issue, a compatibility question, or making your setup work better. 
Evan-round

As our field sales engineer, Evan rolls up his sleeves to solve your most complex technical challenges to make sure your solution fits your exact needs. 
The Sonetics team has done nothing but bend over backwards to support us. They’re a phenomenal company to work with as a customer and as a dealer.
Ron Pullen
RP Recovery Consulting
Our work is physical, dirty, and out in the weather. Our gear is durable, and we try to take care of it but it does take a beating.  So when we do have a problem, I, in some ways, look forward to calling customer support because I know they will always patiently work with me and others on the team to resolve our issues.  They always get the job done for us!
Milling and paving company, NY
It was a pleasure working with someone who knows their stuff and how to communicate troubleshooting steps clearly.
Communications and outdoor warning systems, Ill.

What Real Support Looks Like

Not only do we offer real human support when you need it, but we also provide free product firmware updates and video resources to help ensure that you get the most out of your system.

From tech support in the building to regional reps across the country, from online videos and resources to smartphone-enabled Siri and Google Voice assistance, Sonetics is here to serve and support you. 

Need Help?  Give us a call or use the links below.

800-833-4558

Monday – Friday
6:30 am – 5:00 pm PST
Chemweed
William
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Mike-W

Empower Your Team!

Be more productive, more efficient and more connected. 

Monday – Friday 6:30 a.m. to 5:00 p.m. PST
sales@sonetics.com
800-833-4558 

Contact Us